Creativity and Cognition 2017 Accessibility FAQ

Creativity and Cognition 2017 is committed to providing an inclusive environment and we will do our best to accommodate requests for special assistance. This page describes the accessibility features of Creativity and Cognition 2017, to help you make an informed decision about whether the conference will be accessible to you. Please contact us if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend. We will work with you to the best of our ability, to make the conference accessible.

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How do I communicate accessibility needs to Creativity and Cognition 2017 organizers?

The Local Chair for Creativity and Cognition 2017 is Alex Mitchell, whose goal is to ensure the conference is accessible to everyone. When you register for the conference, there will be a registration question labeled "Please describe any special accessibility or dietary needs here.". In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a guide. The Local Chair will follow up with you to clarify your needs. You can contact them directly at any time by emailing access2017@cc.acm.org.

Who do I ask if my question is not answered here?

For more detailed information about accessibility at National Gallery of Singapore please check the venue accessibility information page or contact General Information on +65 6271 7000 or email info@nationalgallery.sg.

For information about Singapore accessibility, including public transport, go to Ministry of Transport.

If there is specific accessibility information you would like to see here, or if you wish to discuss any accessibility requirements, please contact our Local Chair, Alex Mitchell by email: access2017@cc.acm.org, and someone will respond to you shortly.

Will sign language interpretation or captioning be available?

The conference will provide a team of sign language interpreters or captioners if requested by any attendees during the early registration period. Please make your request as early as possible. Our Local Chair will follow up with you to discuss your needs in more detail. After May 5, 2017 (the deadline for early registration), a best effort will be made to accommodate requests, but we cannot guarantee that interpreters or captioners will be available.

What are the taxi and public transport options for getting to the conference venue?

From Singapore Airport, the easiest way to get to the National Gallery of Singapore is via taxi or MRT. See the Your Singapore Accessibility guidelines which details accessibility in the subway (MRT), buses, and taxis. Please note service animals such as guide dogs are also allowed on buses and the MRT, as long as handlers have photo identification on hand.

Recommended options for getting to the conference include:

Airport Taxi Rank

  • Route: From the airport to downtown
  • Pickup point: Taxis are available at the taxi stands at the Arrival levels of each Terminal.
  • Cost: 30 SGD plus late night charges
  • Time: 25 minutes
  • Wheelchair accessibility: Folding wheelchairs can fit in the taxi boot.
  • Walking and steps: Taxis are available at the taxi stands at the Arrival levels of each Terminal. Taxis will drop passengers directly outside the main venue entrance. No steps are required (ramps are present) to get to the taxi rank, or from the taxi into the hotel or venue.
  • Service animals: Guide dogs and other service animals are welcome.

London Cab

  • Route: From the airport to downtown
  • Pickup point: Please call 48 hours in advance to arrange this wheelchair accessible option
  • Cost: 60 SGD Airport Arrival (with meet & greet service)/50 SGD Airport Departure. Flat Rate.
  • Time: 25 minutes
  • Wheelchair accessibility: The taxis can take 1 manual or powered wheelchair, and are equipped with a ramp, and have retention system. Also present is a a swivel seat and step to assist people with reduced mobility. These need to be reserved in advance.
  • Walking and steps: Taxis are available at the taxi stands at the Arrival levels of each Terminal. Taxis will drop passengers directly outside the main venue entrance. No steps are required (ramps are present) to get to the taxi rank, or from the taxi into the hotel or venue.
  • Service animals: Guide dogs and other service animals are welcome.
  • Book: Call (+65) 6589 8551 48 hours in advance.

Who can I ask about accessibility in Singapore?

For information about Singapore accessibility, including public transport, see the Your Singapore Accessibility guidelines or go to Ministry of Transport or contact Ministry of Transport.

Can a student volunteer assist me during the conference?

Student volunteers will be available to assist attendees with disabilities with navigation, meal service, or other accessibility needs. If you will need volunteer assistance at the conference, please indicate this on your conference registration form.

Attendees who require personal care assistance should bring their own assistant. Assistants who will be attending conference sessions must register for the conference. A reduced 'companion rate' is available.

What is the conference space like?

For the overall layout of the venue, please refer to this map of the conference space.

The main conference event is in the basement floor of the museum. The main session will be held in the auditorium and breaks will be held in the foyer outside this room. Workshops will be in classrooms in the same building. Wheelchair accessible restrooms are next to the rooms. The registration desk will be adjacent auditorium. The foyer features few chairs and is not a quiet area. The distance from the registration desk to the auditorium is under 50ft. There is no quiet, private area nearby for attendees to use. Please contact us if you are planning to attend the conference and may need such a space.

Please see our other FAQs for more details about wheelchair or power scooter access, provisions for presenters, restrooms, walking and steps, and facilities for assistance animals.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. Lifts at Coleman Street provide access to all levels, including Basement 1 (where the Ticketing Counter is) and Level 6 (where the upper rooftop, where Coleman Deck is). The meeting room will have wheelchair spaces. Student volunteers will be available on request to help with the lunch buffet.

If you are a presenter who uses a wheelchair, please contact us (access2017@cc.acm.org) as soon as possible so that we can make arrangements. Poster sessions will have space for a wheelchair to move between the posters.

For more information about wheelchair accessibility at National Gallery of Singapore, please contact the General Information on +65 6271 7000 or info@nationalgallery.sg.

Offsite gallery is on Thursday: It is a 1.6 km walk on even sidewalk along the marina with a mild incline across a pedestrian bridge. Taxis will be available for those who do not wish to walk.

What are the restroom facilities like?

There are accessible toilets at every level except the Padang and Coleman Decks on Levels 5 & 6 of City Hall Wing. There are no steps between the session room and the restrooms. The restroom on the left is the male restroom.

What are the arrangements for presenters with accessibility needs?

All presentations will be in the same room. Presenters will present at a podium on the stage.

If you are a presenter who uses a wheelchair, please contact us (access2017@cc.acm.org) as soon as possible so that we can make arrangements to have a ramp installed. Poster sessions will have space for a wheelchair to move between the posters.

If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests please contact Alex Mitchell by June 1, 2017.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at Creativity and Cognition 2017. There will be a relief area with water available Visitors with service dogs are encouraged to email the Gallery two days in advance. Please indicate on your registration form if you anticipate bringing a service animal to the conference.

Is there a pet relief area?

There is a pet relief area by the accesible bathrooms on the level conference level (B1).

Can I attend the conference by robot?

We are sorry, but Creativity and Cognition 2017 will not be able to accommodate remote attendance by robot.

How much walking or standing will be needed?

The conference will require minimal walking as between sessions and breaks. The conference rooms are adjacent the elevator. A limited amount of seating will be available during break and poster sessions.

Offsite gallery is on Thursday: It is a 1.6 km walk on even sidewalk along the marina. There will be no seating available at the gallery. Taxis will be available for those who do not wish to walk.

Please contact Alex Mitchell as early as possible if you have further questions or special requests.

Will there be an induction loop in the meeting rooms?

Here are the details from the National Gallery of Singapore:

  • The hearing-impaired audience member can use our headsets but he/she must bring along their own induction loop. Below is the specification for the induction loop neckband:
    Induction Loop Neckband
    • The induction loop neckband shall be suitable for use with the receivers.
    • The induction loop neckband shall have the following physical and electrical characteristics:
      • Connection 0.9 m (3 ft) cable with 3.5 mm (0.14 in) jack plug
      • Impedance 28 Ohms at 1 kHz
      • Magnetic field strength 100 mA/m 15 cm (6 in) above loop at 85 μW at 1 kHz input (IEC 60118-4)
    The induction loop neckband shall be the BOSCH HDP-ILN or similar.
  • The lunch room, poster room, and the foyer do not have an induction loop.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers. Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide buffet lunches every day except for workshop day, tapas at Wednesday reception, and drink tickets for Thursday art gallery. Food will be available in halal and vegetarian upon request.. Dishes will be labeled. For more detailed information please contact Alex Mitchell. If you have special dietary needs, please indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. Attendees who indicate special dietary requirements on their registration form will be provided with special meals when the conference catering does not accommodate them. If you have a severe allergy please indicate this on your registration form. For more detailed information please contact Alex Mitchell.

Will the conference be a smoke-free environment?

All indoor conference areas are non-smoking. Marked smoking areas are away from building and entrance ways.

What if I have a medical emergency or health problem during the conference?

In case of emergency call 995 for an ambulance. The nearest hospital is 1.9 km away. If you require non-urgent medical care, please call for a non-emergency ambulance with the number 1777.

For other questions see the Singapore Emergency hotlines and services or contact Alex Mitchell or ask any student volunteer. They will provide you with information about local doctors, specialists, chiropractors, etc. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.


This FAQ has been partially generated from a template provided by ACM SIGACCESS. Event organizers are welcome to modify and reuse this template for other events. Please contact SIGACCESS for more information.